This article explains what Meta Business verification is, why it matters for WhatsApp, and how to submit it without the common delays.
Meta Business verification confirms that your company is a real, registered business. Until it is done, a new WhatsApp Business API number stays on a limited messaging tier and your display name is not final. Once verified, messaging limits can grow with usage, and you can apply for the official business account badge. HueChat cannot verify on your behalf; the request is made in your own Meta Business Portfolio.
Have digital copies ready before you start. Meta compares each document with the details in your portfolio, so names and addresses must match exactly.
- Legal business name, as written on your commercial registration.
- Business address and phone number.
- Your website or a public social media profile that shows the business name.
- One official document: commercial registration, tax certificate, or a business licence. A utility bill or bank statement in the business name also works for address checks.
- A work email on your company domain, if you have one. Personal email addresses slow the review.
Saudi businesses should use the national address that appears on their commercial registration. Make sure the registration has not expired.
- Open Meta Business Suite or Business Manager and go to your Business Portfolio settings.
- Open the Security Center or business information area and choose to start verification.
- Confirm the legal name, address, phone number and website. Edit them if they do not match your documents.
- Choose how Meta should confirm your contact details: email on your domain, phone call, or text message.
- Upload the document that shows the business name and address.
- Submit. Meta shows the status in the same place.
Screenshot: the Meta Business Portfolio security settings showing the verification status.
Meta usually decides within a few business days, but reviews can take longer. You will receive a notification in Business Manager and by email.
- Read the reason. Most rejections are a mismatch between the document and the portfolio, an expired document, or a personal email address.
- Correct the business details, upload a clearer or newer document, and submit again.
- If Meta asks for more information, reply in the same request rather than opening a new one.
Meta support chat is automated in most regions. Fix the mismatch first; contacting support without changing anything rarely helps.
- Your WhatsApp display name becomes permanent once its own review passes.
- Messaging limits start rising as you send quality messages. See the article on quality rating and messaging limits.
- Nothing changes in HueChat. Your inbox keeps working during and after the review.
HueChat cannot see the status of a Meta review. Check Business Manager, or email support@huechat.ai if you are unsure what a message from Meta means.