This article helps you install the HueChat mobile app and reply to customers from your phone.
The iOS and Android apps give your team the Team Inbox on the go. You can read and reply to conversations from every connected channel, assign and label, add internal notes, and receive push notifications for new messages and assignments. Channel setup, billing and most settings stay on the web dashboard at app.huechat.ai.
Screenshot: the HueChat app listing in the App Store and Google Play.
Signing in on your phone creates a new session. Each user can have at most five active sessions across web and mobile, and you can review or sign out any of them from the web dashboard.
If you belong to more than one HueChat workspace, open the More tab in the app and use the account switcher to change workspace without signing out. Add another account from the same place.
The app sends push notifications for new messages in your conversations and for events such as assignments and mentions. Control which events notify you from your notification settings. If notifications stop arriving:
If the app shows an error you do not understand, note the screen you were on and email support@huechat.ai.