HueChat reports are live pages. You can share them with a link, download the data that has an export, ask the Dashboard AI for a PDF summary, or read the numbers through the API.
Each report has its own address, for example /reports/agents or /reports/csat. Copy the URL from your browser and send it to a colleague. They need a HueChat login on the same account; the page opens with the same tab, and they can pick the period they need. Older links of the form /reports?tab=agents still work.
Open the report, choose the period, then use your browser's print function and select "Save as PDF". Charts and tables print as shown on screen.
Screenshot: the browser print dialog over the Agent Reports page
The Analytics pages themselves (Overview, Conversations, Agents, Labels, Inbox, Team, CSAT, SLA, AI Analytics) do not have a download button. Use a report link, a PDF, the Dashboard AI or the API instead.
The Dashboard AI on the HueChat home page can email you an owner report as a PDF, once or on a schedule.
The PDF summarises workspace activity and excludes message bodies and contact email and phone fields. Requests work in English and Arabic. Exact options may differ by plan.
Developers can pull the same numbers with the analytics overview endpoint described in the Developer Hub (developers.huechat.ai). It accepts a period (1d, 7d, 30d, 90d, 12m or custom with start and end dates) and returns totals such as total and resolved conversations, total messages, average response and resolution times, the customer satisfaction score and contact counts, with a breakdown by channel. The HueChat MCP integration also exposes analytics to compatible AI tools. API access is available on plans that include it.
Exports and PDFs contain customer names and phone numbers. Store them according to your privacy policy and delete files you no longer need. See the Trust Center (trust.huechat.ai).